Telemedicine Services

Quality healthcare should not depend on how far you live from a hospital. With IPIMS Hospital’s Telemedicine Services, you can consult our experienced doctors from the comfort of your home — through a phone call or video consultation — without travelling, waiting in queues, or taking time off work.

Whether you are managing a chronic condition, need a follow-up after discharge, or have a new health concern that does not require a physical visit, our telemedicine service connects you to IPIMS Hospital’s medical team quickly and conveniently.

What is Telemedicine?

Telemedicine is the delivery of medical consultation and healthcare advice using digital communication — phone calls, video calls, or secure messaging platforms. It is a legitimate, government-recognised mode of healthcare delivery in India, governed by the Telemedicine Practice Guidelines 2020 issued by the Ministry of Health and Family Welfare.

At IPIMS Hospital, telemedicine consultations are conducted by registered medical practitioners — the same qualified doctors who see patients in our OPD. Your health information is handled with complete confidentiality.

Who Can Benefit from Telemedicine?

Telemedicine is ideal for:

Patients in remote areas — villages and towns far from Panipat who cannot easily travel
Follow-up consultations — patients recently discharged from IPIMS who need a check-in without visiting in person
Chronic disease management — patients with diabetes, hypertension, thyroid conditions, or asthma who need regular monitoring
Minor ailments — fever, cold, cough, mild infection, skin rashes, acidity, headache
Mental health consultations — for patients who prefer the privacy of speaking from home
Second opinions — reviewing a diagnosis or treatment plan with our specialists
Prescription refills — for stable patients on long-term medications who do not need a physical examination
Post-operative care — monitoring recovery after discharge from surgery

📱 How to Book a Telemedicine Consultation

Booking a teleconsultation at IPIMS Hospital is simple and quick. Follow these easy steps:

Contact Our Helpdesk

Call +91 70566 67979 or WhatsApp us to request a telemedicine appointment.

Choose Your Department

Select from General Medicine, Cardiology, Orthopaedics, Gynaecology, Paediatrics, and more.

Confirm Your Time Slot

Our team will schedule your consultation with the available specialist.

Share Your Medical Reports

Send previous reports, prescriptions, or medical records via WhatsApp or email for doctor review.

Attend Your Consultation

Join the video or phone call at your scheduled time with the specialist.

Receive Your Prescription

A digital prescription will be shared after consultation, valid under Telemedicine Practice Guidelines.

Departments Available on Telemedicine

IPIMS Hospital offers teleconsultations across multiple specialties:
- General Medicine and Internal Medicine
- Cardiology — BP, cholesterol, heart condition follow-ups
- Endocrinology — diabetes and thyroid management
- Orthopaedics — post-surgery recovery, chronic joint pain
- Gynaecology — menstrual issues, ante-natal follow-ups, post-delivery care
- Paediatrics — child health and vaccination queries
- Dermatology — skin conditions and rash assessment
- Psychiatry and Mental Health — anxiety, depression, stress counselling
- Pulmonology — asthma, COPD management

What Telemedicine Cannot Replace

While telemedicine is highly convenient, it has limitations. A physical visit to IPIMS Hospital is necessary when:
- The condition requires a physical examination — e.g., abdominal pain, suspected infection, swelling
- Diagnostic tests such as blood work, X-ray, ECG, or ultrasound are needed
- The situation is a medical emergency — always call 0180 66 55 000 or proceed to our 24×7 A&E directly
- A procedure or injection needs to be performed
Our doctors will always advise you honestly if your condition requires an in-person visit.

Frequently Asked Questions (FAQs)

Yes. Telemedicine is fully legal and recognised under the Telemedicine Practice Guidelines 2020, Ministry of Health and Family Welfare, Government of India. Prescriptions issued via teleconsultation by registered doctors are valid.

Absolutely. All consultations and shared medical records are handled with strict confidentiality in accordance with patient privacy norms. Your information is never shared without your consent.

A smartphone or computer with a working camera, microphone, and a stable internet connection is sufficient. Our team will guide you on the platform to use when confirming your appointment.

Yes, for appropriate cases. Doctors can issue digital prescriptions for many conditions during a teleconsultation. Certain medications — such as controlled substances — cannot be prescribed remotely as per guidelines.

Teleconsultation fees vary by specialty and doctor. Our helpdesk team will inform you of the applicable charges when you book your appointment.

No. Never use telemedicine for a medical emergency. Call our emergency line 0180 66 55 000 or visit our A&E immediately.

Consult a Doctor Without Leaving Home

Skip the commute, skip the wait. Get expert medical advice from IPIMS Hospital's qualified doctors — from wherever you are.

🏥 Address

IPIMS Hospital, Opposite Police Lines, Panipat Haryana

🕘 Timings

Open Daily: 8:00 AM – 8:00 PM

📞 Call

+91 70566 67979

💬 WhatsApp