Billing & Accounts
A hospital visit brings enough stress on its own. Confusing bills, hidden charges, and unclear payment processes should never add to that burden. At IPIMS Hospital, our Billing & Accounts Department is built on one principle — complete transparency. Every charge is explained, every query is answered, and every patient is treated with respect regardless of their payment method or insurance status.
What Our Billing & Accounts Department Does
Our billing team manages all financial transactions related to patient care — from the moment you register to the moment you are discharged. The key functions of our department include:
- OPD billing — generating bills for outpatient consultations, diagnostic tests, procedures, and pharmacy purchases
- IPD billing — maintaining a running account of all charges for admitted patients, including room rent, nursing care, medicines, investigations, and surgical fees
- Emergency billing — processing charges for patients treated through the 24×7 A&E department
- Insurance claim processing — coordinating with insurance companies and TPAs (Third Party Administrators) for cashless and reimbursement claims
- Discharge summary billing — preparing the final consolidated bill at the time of discharge
- Receipt issuance — providing itemised receipts for every payment made
- Refund processing — managing deposit refunds and billing corrections promptly and transparently
Understanding Your Hospital Bill
Many patients find hospital bills confusing. Our billing staff are trained to walk you through every line item clearly. A typical inpatient bill at IPIMS Hospital may include:
- Room and bed charges — based on the category of room chosen (general ward, semi-private, private)
- Doctor consultation and visit fees — charges for each specialist visit during admission
- Nursing and care charges — for nursing services, monitoring, and bedside care
- Diagnostic charges — blood tests, ECG, X-ray, ultrasound, CT scan, and other investigations
- Pharmacy charges — all medicines, IV fluids, and consumables used during the stay
- OT and procedure charges — surgical team fees, anaesthesia, OT use, and surgical consumables
- ICU charges — if the patient required intensive care monitoring
- Miscellaneous charges — physiotherapy, dietary supplements, or other support services
You have the right to ask for an explanation of any charge on your bill — and our billing team will clarify it without hesitation.
Cashless Insurance & TPA Services
IPIMS Hospital works with a wide network of health insurance providers and TPAs to ensure smooth cashless hospitalisation.
- Inform the billing desk of your insurance provider at the time of admission
- Submit your insurance card, policy document, and valid photo ID
- Our team contacts your TPA and initiates pre-authorisation
- For planned surgeries, bring documents on admission day
- Emergency admissions are handled immediately by our team
- Non-covered expenses (co-pay, exclusions) will be explained before discharge
Payment Methods Accepted
Cash (24×7 billing counter)
UPI (GPay, PhonePe, Paytm)
Debit & Credit Cards
Net Banking
Health Insurance
CGHS / ECHS / Govt Schemes
Questions About Your Bill? We Are Here to Help.
Our billing team is available during working hours to assist with all payment, insurance, and account-related queries. We believe that financial clarity is part of good patient care.
🏥 Address
IPIMS Hospital, Opposite Police Lines, Panipat Haryana
🕘 Timings
Open Daily: 8:00 AM – 8:00 PM
📞 Call
+91 70566 67979
+91 70566 67979
Contact the Billing Department
For billing enquiries, call +91 70566 67979 or visit our billing counter at IPIMS Hospital, Main G.T. Road, Panipat. You can also email us at info@ipimshospital.com. For emergency admissions at any hour, our 24x7 helpline 0180 66 55 000 is always available.
